TeleTu.it - Supporto clientihttp://supporto.teletu.it/TeleTu NotizieThu, 26 Mar 2015 00:00:00 +0100/img/layout/logo-teletunotizie-small.gifhttp://supporto.teletu.it/Puoi pagare con SisalPay!http://supporto.teletu.it/teletu-notizie/2014/11014-puoi-pagare-con-sisalpay.html<p><em><em>Puoi pagare le tue fatture</em>&nbsp;in modo comodo, pratico e veloce presso tutti i&nbsp;<strong>Punti SisalPay</strong>&nbsp;(bar, tabacchi, edicole) che ti offrono massima flessibilit&agrave; su giorni e orari di pagamento.</em></p> <p><em>Sono consentiti pagamenti per importi fino a 999,99&euro; incluso il costo di commissione e il pagamento pu&ograve; essere effettuato in contanti o con PagoBancomat, carte di credito e carte prepagate.</em></p> <p><em>Basta presentare al Rivenditore il codice che trovi in fattura o nella tua Area Personale e in pochi secondi l&#39;operazione sar&agrave; effettuata.</em></p> <p><em>Per la ricerca della ricevitoria pi&ugrave; vicina, puoi consultare l&#39;area dedicata del sito&nbsp;<a href="https://www.sisalpay.it/servizi/pagamenti/bollette/teletu" target="_blank">SisalPay</a>&nbsp;</em></p> <p><em><img alt="" src="../../../img/pictures/Sisalpay.jpg" style="height:91px; width:253px" /></em></p> Thu, 13 Nov 2014 09:54:38 +0100Email truffa (phishing)http://supporto.teletu.it/teletu-notizie/2014/11011-email-truffa-phishing.html<p><strong>ATTENZIONE !</strong>&nbsp; Alcuni clienti potrebbero aver ricevuto una e-mail in apparenza da parte di TeleTu che richiede di regolarizzare i pagamenti.<br /> <br /> Ti invitiamo ad accedere alla tua Area Personale direttamente dalla pagina <a href="http://supporto.teletu.it/">http://supporto.teletu.it/</a> per verificare la tua situazione, senza comunicare a nessuno le tue credenziali in nessuna forma.</p> Wed, 23 Jul 2014 11:07:08 +0200Nuova mail @teletu.ithttp://supporto.teletu.it/teletu-notizie/2013/11010-nuova-mail-teletuit.html<p>La tua <strong>Mail @teletu.it</strong> diventa enorme:</p> <ul> <li><strong>Dimensione della casella di posta:</strong> 10 GB</li> <li><strong>Allegati:</strong> fino a 2 GB</li> <li><strong>Filtro Anti-Spam:</strong> incluso</li> </ul> <p>Per scoprire maggiori dettagli o per gestire il tuo indirizzo email @teletu.it, <a href="/primi-passi/teletu-mail/" style="line-height: 20.7999992370605px;">clicca qui.</a></p> Mon, 09 Dec 2013 09:42:47 +0100VARIAZIONE DELL'IVAhttp://supporto.teletu.it/teletu-notizie/2013/11009-variazione-dell-iva.html<p>A partire dal 01 ottobre 2013 deve essere adeguata l&rsquo;aliquota IVA applicata ai&nbsp;servizi secondo quanto previsto dall&rsquo;articolo 40, comma 1-ter, decreto legge 6 luglio 2011, n. 98.<br /> Causa aggiornamento sistemi, i costi riportati nella tua Area Personale potrebbero non essere aggiornati.<br /> Stiamo provvedendo al loro aggiornamento seguendo le disposizioni di legge.</p> Mon, 07 Oct 2013 10:00:00 +0200Non navigo - DNS in Automaticohttp://supporto.teletu.it/teletu-notizie/2013/11008-non-navigo--dns-in-automatico.html<p>Se non riesci a navigare su Internet, verifica che i DNS siano configurati correttamente in modalità <b>Automatico</b>, vedi come alle seguenti guide per i vari sistemi operativi.</p> <ul class="list02"> <li><a href="http://supporto.teletu.it/assistenza-tecnica/configurazioni/sistemi-operativi/windows-8/configurazione-rete-di-windows-8/">Windows 8</a></li> <li><a href="http://supporto.teletu.it/assistenza-tecnica/configurazioni/sistemi-operativi/windows-7/configurazione-rete-di-windows-7/">Seven</a></li> <li><a href="http://supporto.teletu.it/assistenza-tecnica/configurazioni/sistemi-operativi/windows-vista/configurazione-rete-di-windows-vista/">Vista</a></li> <li><a href="http://supporto.teletu.it/assistenza-tecnica/configurazioni/sistemi-operativi/windows-xp/configurazione-rete-di-windows-xp/">XP</a></li> <li><a href="http://supporto.teletu.it/assistenza-tecnica/configurazioni/sistemi-operativi/mac-os-x/configurazione-rete/">Mac</a></li> </ul>Tue, 16 Apr 2013 15:00:42 +0200Comunicazione ai clienti TeleTuhttp://supporto.teletu.it/teletu-notizie/2012/11005-comunicazione-ai-clienti-teletu.html<p><em><span style="font-family:arial,sans-serif; font-size:11pt">TeleTu informa che dal 1 ottobre 2012 sar&agrave; efficace la fusione per incorporazione di TeleTu S.p.A. nella controllante </span></em><em><span style="font-family:arial,sans-serif; font-size:11pt">Vodafone Omnitel B.V.<br /> A partire da tale data e ai sensi delle vigente normativa, VodafoneOmnitel B.V. subentrer&agrave; in tutti i rapporti,</span></em><em><span style="font-family:arial,sans-serif; font-size:11pt">attivi e passivi, facenti capo a TeleTu SpA, nonch&eacute; nella titolarit&agrave; dei dati personali gi&agrave; oggetto di trattamento da parte di TeleTu SpA.</span></em></p> <p><em><span style="font-family:arial,sans-serif; font-size:11pt">L&rsquo;operazione di fusione non comporter&agrave; modifiche alle condizioni dell&rsquo;offerta TeleTu applicate al cliente.</span></em></p> <p><em><span style="font-family:arial,sans-serif; font-size:11pt">Gli attuali punti di contatto a disposizione dei Clienti TeleTu (quali il Servizio Clienti, il sito internet <a href="http://www.teletu.it" target="_blank"><span style="color:windowtext">www.teletu.it</span></a>) </span></em><em><span style="font-family:arial,sans-serif; font-size:11pt">rimarranno pienamente operativi e disponibili a fornire maggiori informazioni. La presente comunicazione </span></em><em><span style="font-family:arial,sans-serif; font-size:11pt">e l&rsquo;informativa Privacy completa ed aggiornata a seguito dell&rsquo;operazione di fusione, sono pubblicate su <a href="http://www.teletu.it/teletu/privacy.php" target="_blank"><span style="color:windowtext">www.teletu.it</span></a></span></em></p> Mon, 01 Oct 2012 07:52:57 +0200Configurare Tablet e Smartphonehttp://supporto.teletu.it/teletu-notizie/2012/11003-configurare-tablet-e-smartphone.html<p>Scopri come configurare la tua rete Wi-Fi e il tuo Account di posta @teletu.it sul tuo cellulare o Tablet ! <a href="../../../assistenza-tecnica/configurazioni/smartphone-e-tablet/">Clicca qui</a></p>Thu, 28 Jun 2012 12:42:36 +0200STOP alle telefonate indesideratehttp://supporto.teletu.it/teletu-notizie/2011/10991-stop-alle-telefonate-indesiderate.html<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves /> <w:TrackFormatting /> 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mso-para-margin-bottom:.0001pt; text-align:center; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-fareast-language:EN-US;} --> <!--[endif] --> <p style="text-align: center;">&nbsp;</p> <div style="text-align: justify;">Le recenti modifiche legislative consentono a chiunque l'utilizzo dei dati presenti negli elenchi pubblici per le chiamate promozionali, a meno che l'utenza non sia iscritta al Registro delle Opposizioni.</div> <p>&nbsp;</p> <p style="text-align: justify;">Se desideri essere cancellato dall'elenco telefonico pubblico (Pagine Bianche) puoi semplicemente contattare il nostro Servizio Clienti al numero 848.99.1022.</p> <p style="text-align: justify;">Se desideri mantenere il tuo numero nell'elenco telefonico pubblico, ma non vuoi pi&ugrave; essere contattato da altri per offerte promozionali, chiama subito dal telefono di casa il Numero Verde 800.265.265 oppure compila il moduloelettronico disponibile nella apposita "area abbonato" sul sito <a href="http://www.registrodelleopposizioni.it/">www.registrodelleopposizioni.it</a>.</p> <p style="text-align: justify;">In alternativa alla telefonata e alla registrazione online, &egrave; possibile:</p> <p align="left"><strong>&Oslash;</strong>&nbsp; spedire una raccomandata a: "GESTORE DEL REGISTRO PUBBLICO DELLE OPPOSIZIONI - ABBONATI"UFFICIO ROMA NOMENTANO - CASELLA POSTALE 7211 - 00162 ROMA (RM);</p> <p align="left"><strong>&Oslash;</strong>&nbsp; inviare un FAX al numero 06.54224822;</p> <p style="text-align: left;"><strong>&Oslash;</strong>&nbsp; spedire una e-mail a abbonati.rpo@fub.it</p> <p style="text-align: left;">&nbsp;</p> <p style="text-align: center;"><img style="border-style: initial; border-color: initial; text-align: center;" title="stop_400" src="/files/imgFAQ/stop_400.gif" alt="stop_400" width="400" height="75" /></p> <ul> </ul> <ul> </ul> <ul> </ul>Mon, 28 Nov 2011 10:50:53 +0100Sicurezza e Password di rete Wireless http://supporto.teletu.it/teletu-notizie/2011/10985-sicurezza-e-password-di-rete-wireless.html<p><strong>Che impostazioni posso usare per la mia password di protezione della connessione wireless?</strong></p> <p>Suggeriamo a tutti gli utilizzatori di reti wireless (senza cavi) di personalizzare sempre le password di protezione per evitare intrusioni, accessi indesiderati e possibili perdite di dati sensibili.</p> <p>A tal fine &egrave; buona prassi verificare la corretta impostazione del router.</p> <p>Per garantire al meglio la tua sicurezza, consigliamo di selezionare l&#39;opzione di crittografazione &quot;WPA&quot;, inserendo password di almeno 8 caratteri contenente numeri, lettere e simboli.</p> <p>Se vuoi maggiori informazioni puoi trovare una guida rapida alla configurazione nella sezione <u><a href="/assistenza-tecnica/download/">Download</a>.</u></p> Wed, 28 Sep 2011 15:34:18 +0200